How to run a brand tracking study
Brand tracking works only when the sample and questions stay consistent wave after wave. Here is how to design a study that produces a trend you can actually trust and act on.
Insights on expert networks, market research, UX research, and AI training from the CleverX team.
Brand tracking works only when the sample and questions stay consistent wave after wave. Here is how to design a study that produces a trend you can actually trust and act on.
Card sorting shows you how real users group and label content so you can build an information architecture that matches their mental model instead of your org chart.
A practical walkthrough of choice-based conjoint analysis: how to define attributes and levels, design choice tasks, size the sample, and turn part-worth utilities into pricing and packaging decisions.
Diary studies capture behavior as it happens, not as people remember it. Here is how to design, recruit, run, and analyze one without losing participants halfway.
A heuristic evaluation is a fast, low-cost way to catch usability problems before you spend a session on real users. Here is the full process, from picking evaluators to scoring severity.
MaxDiff forces respondents to choose the best and worst item in each set, giving you a cleaner priority ranking than a rating scale. Here is how to design, field, and score one.
A tree test checks whether people can find things in your navigation before you spend a sprint building it. Here is how to run one and read the numbers that matter.
A usability benchmark study measures how usable a product is against a fixed set of tasks and metrics so you can compare the same experience over time or against competitors. Here is how to design one that stays repeatable.
A research plan turns a vague request into a study you can actually run. Here are the seven sections every plan needs, plus a template you can fill in today.
Statistical significance tells you whether a survey result is likely real or just noise. Here is how to read p-values, set confidence levels, and explain it all without jargon.
Talk about their life, not your idea. A practical playbook for running unbiased discovery interviews and telling real demand from polite encouragement.
The investment and consulting playbook for expert interviews: define the profile, source verified experts in days, handle MNPI and conflicts, and turn calls into a decision-grade view.