Product updates, new features, and improvements to the CleverX platform.
Fix
Zoom functionality restored and interview UI improvements
Fixed Zoom study functionality that was being incorrectly rejected during updates, allowing live Zoom interviews to continue seamlessly.
Bug Fixes
Zoom meetings are now properly preserved on existing studies and continue to function during study updates
Zoom interview attendees can now successfully join meetings
Fixed study type filtering to correctly handle multiple study types when searching surveys
Improvements
Enhanced the interview type selector with improved styling and clearer options
Simplified the moderated interview display in the work section
Improvement
Study methods naming and AI guide improvements
Study methods are now consistently named across the platform to match pricing page terminology, and the AI guide has been restored on the dashboard overview and question details.
Improvements
Study methods are now consistently named across the platform to match the pricing page
AI guide restored on the Overview tab, question details, and after rejecting content
Invoices now record the study method for better tracking
Bug Fixes
Fixed outdated plan pricing references in study agent examples
Improvement
Study Management Redesign and Platform Updates
Major redesign of study management interface with improved visibility of session details and updated pricing information.
Improvements
Redesigned study management interface for better usability and clearer study overview
Session length is now displayed on the Record tab for easier reference
Removed “days remaining” indicator from study details to reduce clutter
Updated platform pricing and recruitment information with new dedicated pages
What’s New
New pricing and recruitment information pages now available to help you learn more about how CleverX works
Feature
New AI Expert Page and Call Routing
Added a new AI Expert page showcasing expert data and improved internal call routing for AI-related expert sessions.
New Features
New dedicated AI Expert page with expert data and information
Improved internal routing for AI expert calls to better organize communications
Fix
Zoom video platform temporarily unavailable
Zoom has been temporarily hidden from study creation while we perform maintenance.
What Changed
Zoom is no longer available as a video platform option when creating new studies
The platform will be restored once maintenance is complete
Why
We’re performing temporary maintenance on our Zoom integration to ensure it works smoothly for your studies.
Fix
Prototype screen validation improvements
Fixed issues with prototype screen detection to ensure only actual prototype screens are listed and warn when start or goal screens aren't properly included.
Bug Fixes
Added warnings when a saved start or goal screen isn’t included in your prototype, helping you catch configuration issues
Fixed a bug where Figma component variants were incorrectly listed as prototype screens
Improvement
Prototype Display and Audience Search Improvements
Improved prototype display scaling and enhanced audience search with better keyword matching capabilities.
Improvements
Prototypes now display properly on desktop without being shrunk down, so you can view them at their intended size
Enhanced audience search with smarter keyword matching to help you find participants more easily
Fix
Improved group member validation
Fixed an issue where invalid members could be added to groups by adding proper validation checks.
Bug Fixes
Fixed a validation issue that could allow invalid members to be added to groups. The system now properly validates member information before adding them.
Fix
Email and Survey Invitation Fixes
Fixed email unsubscribe handling and survey invitation issues to improve reliability of platform communications.
Bug Fixes
Fixed unsubscribe alerts for email recipients who don’t have an account
Resolved issues with inviting audiences to surveys
Improved email opt-out synchronization
Improvement
Email preferences and notification improvements
Researchers can now manage their email notification preferences in settings and control marketing communications.
Improvements
Added a Notifications tab in Settings where researchers can control email preferences
Improved screening logic to properly generate demographic screener questions
Fixed an issue where study sessions were incorrectly logged without proper client identification
Bug Fixes
Resolved a problem where demographic-based questions in studies were not producing screeners