Product updates, new features, and improvements to the CleverX platform.
Improvement
Updated design and improved analysis filtering
The platform now features a refreshed light stone design and more intelligent analysis filtering that preserves your session selections and prevents outdated warnings.
Design Update
The CleverX platform has been updated with a fresh light stone color scheme across all pages, improving visual consistency and readability
Analysis Improvements
When generating or regenerating analysis, your previously selected interview sessions are now automatically preserved
Outdated analysis warnings no longer appear for intentionally filtered analyses
Session filtering now works correctly across all data sources to ensure the right interviews are included
Improvement
Screener qualification filtering for applicants
You can now filter applicants by screener qualification status to easily identify qualified and unqualified participants.
Improvements
Added ability to filter applicants by their screener qualification status (qualified or unqualified) when reviewing opportunity applicants
Improvement
Faster user statistics loading
User statistics now load significantly faster, reducing load times from several seconds to under 100 milliseconds.
Improvements
Optimized the user statistics API to load much faster by streamlining how data is retrieved and indexed
User summary statistics now load in under 100ms instead of taking several seconds
Feature
Video interview analysis now available
Video interview studies can now be analyzed with the same analysis tools available for other interview types.
New Features
Video interview analysis: Analysis is now enabled for video interview studies. You can view Pain Points, Needs, and Participants insights for your video interviews through the analysis dashboard.
How it works
The analysis pipeline now processes video interview transcripts the same way it handles other interview types, providing you with the same depth of insights and reporting capabilities.
Improvement
Billing page design refinement and technical improvements
The billing page now has a cleaner, more polished design with improved layout and visual consistency.
Design Improvements
Overview tab: Refined button styling and card spacing for better visual hierarchy and clarity
Transactions tab: Streamlined transaction information display with improved formatting and easier-to-read amounts
Overall polish: Enhanced visual consistency across the billing page interface
Feature
Participant experience improvements and recruitment platform
New recruitment platform with modernized screener and booking flows, improved loading states, and fixed study status display issues.
New Features
New Recruitment Platform: Researchers can now access a comprehensive recruitment page with panel and audience modes, including auto-save functionality and AI-powered research insights
Redesigned Booking Page: Calendar-based scheduling interface with side-by-side calendar grid and time slot selection for a more intuitive booking experience
Back Navigation: Added ability to return to booking page for easier navigation during the participant workflow
Improvements
Better Loading States: Survey start button now displays proper loading indicators and disabled state during processing
Improved Visual Feedback: Loading screens now display page-specific skeleton previews instead of generic spinners, giving participants better clarity about what’s loading
Bug Fixes
Fixed Status Display Mismatches: Dashboard participant cards now correctly display study status (Paused, Closed, etc.) matching the detail pages
Corrected Study Status Badges: Paused studies now show “Paused” badge instead of “Action Required”, and rejected responses display correctly
Fix
Improved conversation ownership and error handling
Fixed conversation ownership synchronization to prevent mismatches when reusing conversations in different contexts, and improved error messages when conversations are not found.
Bug Fixes
Conversation ownership sync: Conversations now correctly sync ownership when reused across different contexts (individual vs. team), preventing downstream mismatches and data inconsistencies.
Better error handling: Improved error messages and response codes when accessing conversations that no longer exist or are no longer accessible.
Feature
Free-text responses, improved video calls, and better participant status tracking
Researchers can now add free-text "Other" responses to questions, video calls have enhanced controls, and participant status tracking is more accurate.
New Features
Free-text question responses: Question panels now include a free-text “Other” option with inline input, allowing participants to provide custom responses beyond predefined choices.
Message button on expert profiles: A new message button is now available on expert profile pages, making it easier to reach out to experts directly.
Enhanced video call controls: Video calls now feature premium-style controls with improved user experience, including custom icons, better active states, and a leave call confirmation modal to prevent accidental disconnections.
Improvements
Better modal animations: Smoother animations across modal dialogs for a more polished experience.
Clearer participant status display: Participant status labels are now standardized across the app, and participants who have been requested or screener-qualified are now properly categorized as “Invited” for easier tracking in your studies.
Accurate scheduling badges: Moderated interview studies now correctly show a “Scheduled” badge once a meeting has been accepted, instead of showing “Start Study”.
Feature
File sharing in chat and improved study builder validation
Researchers can now share and view files directly in chat conversations, and the study builder validates screener questions more thoroughly.
New Features
File sharing in chat: When your AI agent retrieves documents during a conversation, they now appear as visual cards with previews, file type indicators, and click-to-view functionality. You can attach multiple file types (images, documents, spreadsheets, and text files) to your messages.
Enhanced file support: The study builder now accepts a wider range of file formats beyond PDFs, including images, Word documents, spreadsheets, and text files.
Improvements
Better screener validation: Screener questions across all types (single select, multi-select, dropdown, table questions, number input, and rating scales) are now validated more comprehensively to catch errors earlier in the creation process.
More powerful AI agent: The study agent can now configure additional study settings including custom invite messages, study start and end dates, panel completion URLs, and guest invitees. It also supports more media options for survey questions.
Feature
Survey improvements and screening workflow fixes
Added new survey question types and options, improved screener workflows, and fixed issues with live study access and transcript timestamps.
New Features
Image choice questions: Researchers can now add image-based multiple choice questions to surveys, allowing participants to select from visual options
Other option with custom answers: Participants can now select “Other” in single or multiple choice questions and provide their own text response (up to 200 characters)
Selection limits for survey questions: Researchers can now set exact or range-based limits on how many options participants must select in multiple choice or image choice questions
Media in surveys: Survey questions can now include attached images, videos, or audio files for richer question presentation
Screener auto-invite support: When screening is enabled with auto-invite, qualified participants are automatically sent survey invitations after passing screening
Resume study workflow: After adding more participants to a paused study, the Resume Study Collection modal now opens automatically to streamline data collection restart
Improvements
Moderator availability scheduling: Improved the interface for setting moderator availability with better time slot selection, timezone search with region grouping, and corrected calculations for adding new availability slots
Applicant status display: Refined how participant statuses are displayed and labeled in applicant views for better clarity
Study landing page: Non-live studies now display a “Paused” message instead of showing an inactive start button, and corrected redirect behavior for returning participants
Bug Fixes
Transcript timestamps: Fixed an issue where transcript timestamps in session details were showing “0:00” for all entries
Live study access: Fixed an issue where the start button was shown for non-live studies and improved redirect behavior for returning participants
Screener link management: Fixed survey link assignment for screener-enabled studies to avoid wasting unique survey IDs and properly handle manual review workflows