Product updates, new features, and improvements to the CleverX platform.
Feature
AI Interview Analysis, Participant Management, and UX Improvements
CleverX now displays AI-generated interview analysis with pain points and needs, adds applicant management tools, and improves the participant experience with better dashboards and auto-reconnection.
New Features
AI Interview Analysis: View detailed analysis of your AI interviews with dedicated tabs for Pain Points, Needs, and Participants. The platform now displays insights that were previously generated but not shown.
Applicants Management: New section to manage study applicants with a full table view, individual detail panels, filtering options, and bulk actions.
Participant Details in Schedule: View participant profiles directly in your study schedule, including their avatar, name, status, contact information, company details, and activity history.
Auto-Reconnect to Interviews: If you refresh the page during an AI interview, you’ll automatically reconnect to your session without losing your progress. The interview timer will resume from where it left off.
Improvements
Participant Dashboard Reorganization: Studies requiring action (screeners to complete, studies to start) now appear in a dedicated “Action Required” tab for easier navigation. The “Active” tab is now called “Scheduled” for clarity.
Incentive Status Visibility: New “Awaiting Incentive” status shows when your payout is pending approval, with clear information about next steps.
Cleaner Study Landing Pages: Eligibility criteria section has been removed from study landing pages for a simpler view.
Better Mobile Experience: Improved responsive design across opportunity cards and invitation cards for better viewing on phones and tablets.
Dropdown Menu Fix: Session action menus now display correctly without being cut off by other elements on the page.
Opportunities Sorting: Ability to sort your opportunities list in ascending or descending order.
Bug Fixes
Fixed display issues with dividers on study landing pages.
Improved AI interview analysis to trigger after the first completed session instead of waiting for multiple sessions.
Improvement
Dashboard access and signup improvements
Logged-in users now see a Dashboard button on the homepage, and we fixed a signup issue with social login.
Improvements
Logged-in users now see a Dashboard button on the homepage for quick access to their workspace
Bug Fixes
Fixed an issue that could occur when signing up with Google or LinkedIn
Feature
Study Launch Validation and Recruitment Controls
Added comprehensive launch validation checks and new controls for study recruitment to ensure studies are properly configured before going live.
New Features
Auto-invite toggle for surveys: Added a new control to toggle automatic participant invitations for surveys, now disabled by default for better control over recruitment timing.
Enhanced launch readiness checks: Studies now require moderators to be assigned and have availability configured before going live for moderated study types (Video Interviews and Moderated Studies).
Minimum payout validation: Studies can no longer launch if participant payouts fall below the calculated minimum threshold, ensuring fair compensation.
Study configuration safeguards: When you modify study details like type, audience, or location, the platform automatically recalculates and updates participant payouts to maintain fair incentives.
Improvements
Better launch validation: Added checks to confirm welcome messages and discussion guides are in place before launching.
Enhanced targeting requirements: Panel recruitment studies now require proper targeting filters to be set before launch, enforced as a requirement rather than just a warning.
Improved participant actions: Streamlined the participant action menu with clearer status-based options including invite to study, reinvite to screener, mark complete, and approve/reject responses.
Improvement
Recruitment cost calculation update
We've updated how recruitment panel costs are calculated to provide more accurate pricing.
Improvements
Updated recruitment cost calculation: Platform fees are now removed from the recruitment panel cost calculation, and cost labels have been updated to reflect the accurate total cost you’ll pay.
Feature
Public study access, transcript fixes, and improved previews
Researchers can now enable public study participation without requiring login, while transcript exports and AI interview previews have been improved.
New Features
Public study participation: Studies can now be accessed by anonymous users without requiring them to sign up or log in. This makes it easier to recruit participants for public research opportunities.
Improved AI interview preview: The AI interview preview now displays in a video-call-like layout with participant tiles and control bar, replacing the previous transcript and waveform view.
Invoice improvements: Invoice displays now show consistent status labels and properly handle all invoice types with accurate totals and print-friendly formatting.
Improvements
Better text truncation detection: Improved how the platform detects when text is truncated, providing more accurate display of study descriptions and other content.
Incentive rate guidance: The launch checklist now shows a warning when your study’s incentive rate differs significantly from the recommended rate, helping you set competitive participant payments.
Updated pricing recommendations: The platform’s suggested participant payment rates have been updated to reflect current market conditions across different study types and regions.
Bug Fixes
Transcript export fixes: Fixed transcript exports (TXT and SRT formats) to correctly display speaker names and timestamps instead of showing “Unknown” or incorrect values.
Recording badge styling: Updated the Recording badge appearance for better visibility across study cards and detail views.
List creation input: Fixed an issue where typing in the “Create new list” modal wasn’t working properly when bookmarking participant cards.
Removed Word export option: Removed the unused Word Document export format from transcript downloads.
Improvement
Industry search improvements and billing updates
Industry names now appear more prominently in search results, and subscription upgrades are applied immediately with accurate discount information.
Improvements
Industry names are now prioritized in search results and tool recommendations for better discoverability
Pending subscription upgrades are now applied immediately, and discount information is synced in real-time with your billing events
Bug Fixes
Fixed industry filter matching to work correctly across the platform
Feature
Promo codes, draft studies, and improved study building
Researchers can now use promo codes during checkout, create draft studies immediately, and enjoy an improved study building experience with better question panel design.
New Features
Promo codes at checkout: Apply coupon and promo codes to subscriptions. You can now share discount codes with team members during the subscription process.
Start building studies right away: Create draft studies without needing a subscription first. You’ll only need to subscribe when you’re ready to launch your study.
Improved study builder: The question panel has been redesigned with clearer navigation, better visual hierarchy for your answers, and a streamlined tools interface.
Bug Fixes
Fixed an issue where cloning studies would fail with a 404 error.
Fixed duplicate tool displays that could appear while building studies.
Improved handling of international currency formats in payment displays.
Improvement
Enhanced participant filtering and improved date picker
We've improved how you filter and view participants with new filter statuses and a better date picker experience.
Improvements
New participant filter statuses: You can now filter participants by “Disqualified” and “In-Progress” status
Clearer filter labels: The “Failed” filter has been renamed to “Failed/Terminated” for better clarity
Better date picker: We’ve replaced the date picker component with a simpler, more intuitive version that’s easier to use
Fix
Fix for study switching and state management
Resolved an issue where stale data would persist when switching between different studies on the platform.
Bug Fixes
Fixed stale state that would appear when switching between studies, ensuring the platform correctly loads fresh data for each study you work with
Fix
Bug fixes and UI improvements
Fixed withdrawal form issues and improved profile settings and date picker components.
Bug Fixes
Fixed NaN errors and form reset issues in withdrawal forms
Fixed LinkedIn URL handling in profile settings
Improved text truncation detection for better accuracy
Improvements
Enhanced responsive design across the platform
Improved date picker components for better usability
Better work page filtering and profile form modals