Product updates, new features, and improvements to the CleverX platform.
Feature
New AI Expert Page and Call Routing
Added a new AI Expert page showcasing expert data and improved internal call routing for AI-related expert sessions.
New Features
New dedicated AI Expert page with expert data and information
Improved internal routing for AI expert calls to better organize communications
Fix
Zoom video platform temporarily unavailable
Zoom has been temporarily hidden from study creation while we perform maintenance.
What Changed
Zoom is no longer available as a video platform option when creating new studies
The platform will be restored once maintenance is complete
Why
We’re performing temporary maintenance on our Zoom integration to ensure it works smoothly for your studies.
Fix
Prototype screen validation improvements
Fixed issues with prototype screen detection to ensure only actual prototype screens are listed and warn when start or goal screens aren't properly included.
Bug Fixes
Added warnings when a saved start or goal screen isn’t included in your prototype, helping you catch configuration issues
Fixed a bug where Figma component variants were incorrectly listed as prototype screens
Improvement
Prototype Display and Audience Search Improvements
Improved prototype display scaling and enhanced audience search with better keyword matching capabilities.
Improvements
Prototypes now display properly on desktop without being shrunk down, so you can view them at their intended size
Enhanced audience search with smarter keyword matching to help you find participants more easily
Fix
Improved group member validation
Fixed an issue where invalid members could be added to groups by adding proper validation checks.
Bug Fixes
Fixed a validation issue that could allow invalid members to be added to groups. The system now properly validates member information before adding them.
Fix
Email and Survey Invitation Fixes
Fixed email unsubscribe handling and survey invitation issues to improve reliability of platform communications.
Bug Fixes
Fixed unsubscribe alerts for email recipients who don’t have an account
Resolved issues with inviting audiences to surveys
Improved email opt-out synchronization
Improvement
Email preferences and notification improvements
Researchers can now manage their email notification preferences in settings and control marketing communications.
Improvements
Added a Notifications tab in Settings where researchers can control email preferences
Improved screening logic to properly generate demographic screener questions
Fixed an issue where study sessions were incorrectly logged without proper client identification
Bug Fixes
Resolved a problem where demographic-based questions in studies were not producing screeners
Fix
Chat improvements and messaging fixes
Fixed chat messaging and account deletion handling to prevent chat breakage and ensure smooth communication.
Bug Fixes
Improved chat message box handling when the other participant deletes their account
Fixed chat issues that could occur during permanent account deletion
Fix
Survey analysis and billing fixes
Fixed survey rendering for all question types, study analysis recovery, and billing consistency for subscription renewals.
Bug Fixes
Survey questions now render correctly for all question types, including proper attribution of quote authors
Study analyses that were interrupted during generation can now be recovered and completed
Subscription invoices are now generated consistently for all renewals, regardless of credit status
Fixed data integrity issues with inbound applicant tracking for survey requests
Feature
Participants now have their own settings page
Participants can now access their own dedicated settings page to manage their preferences and account.
New Features
Participants now have access to their own settings page where they can manage their preferences and account settings